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Patient information - Coronavirus

Harbury Surgery Plan 

In order to minimise spread of Coronavirus and patient safety the practice has decided to take the following steps:

Prescription collection hours from dispensary will be 9am – 12pm and 3:30pm – 6pm. Dispensary will require 3 working days to process a repeat prescription.

With effect from 16/03/2020: Practice has suspended the booking of appointment online.

Practice will offer all patient telephone triage appointments only. Please DO NOT visit practice to book an appointment or to order medication. Please call the surgery for queries or to book appointments. Front desk will be for appointment arrival ONLY .

Please DO NOT visit practice if you have cough, temperature, shortness of breath, travelled or recently became in contact with someone with travel history. Please call NHS 111 for further advice.

Please order scripts by telephone or on surgery website. Please DO NOT come to surgery to order the prescription. Surgery has decided to open dispensary telephone longer. Lines will be open from 9:30am – 12pm and 2pm – 5pm.

Visiting the surgery- Do I need to wear a face covering when visiting the surgery?

If you have been invited to attend the surgery by one of our clinicians or coming to collect a prescription, we ask that you wear a face-covering to help protect yourself, other patients, our clinicians and other staff members. The safety of all is of paramount importance to us.

  • You MUST wear a face covering that should cover your nose and mouth. See illustration below to make your own at home or visit www.gov.uk/phe/face-coverings
  • We ask that you do not wear gloves. 
  • When visiting for your appointment please if possible attend alone, carers or parents of course are able to attend. Our aim is to help minimise the number of people in our waiting area at one time. 
  • Hand sanitisers are available and should be used by all visiting patients.
  •  Our GP’s and nurses are here for you- We continue to ensure that people who need care or medical assistance receive it. Do not ignore other health issues or ongoing medical conditions

Please read the Network Coronavirus Open Letter

Do I need a sick note?

From Friday 20 March onwards, those who have COVID-19 or are advised to self-isolate will be able to obtain an “isolation note” by visiting NHS 111 online and completing an online form, rather than visiting a doctor. For COVID-19 cases this replaces the usual need to provide a “fit note” after seven days of sickness absence. Isolation notes will also be accepted by Jobcentre Plus as evidence of your inability to attend.

PLEASE CLICK FOR FAQ and LETTER TEMPALTE

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

Do not go to a GP surgery, pharmacy or hospital.

Use the 111 online coronavirus service to find out what to do.

How long to stay at home

  • if you have symptoms of coronavirus, you'll need to stay at home for 7 days
  • if you live with someone who has symptoms, you'll need to stay at home for 14 days from the day the first person in the home started having symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

How to avoid catching and spreading coronavirus (social distancing)

Everyone should do what they can to stop coronavirus spreading.

It is particularly important for people who:

  • are 70 or over
  • have a long-term condition
  • are pregnant
  • have a weakened immune system

Does the coronavirus spread person-to-person?

Yes, the virus can spread from one person to another, most likely through droplets of saliva or mucus carried in the air for up to six feet or so when an infected person coughs or sneezes. Viral particles may be breathed in, land on surfaces that people touch, or be transferred when shaking hands or sharing a drink with someone who has the virus.

Often it’s obvious if a person is ill, but there are cases where people who do not feel sick have the virus and can spread it.

Basic steps for avoiding flu and other infections — including steps for hand washing, avoiding touching your mouth, nose, and eyes — are likely to help stop the spread of this virus. 

Useful web links and documents

GUIDANCE NOTES FOR SCHOOLS AND PARENTS OF CHILDREN RETURNING TO SCHOOL DURING THE COVID PANDEMIC (Word Document)

Get coronavirus support as a clinically extremely vulnerable person 

Coronavirus infection and pregnancy

Stop Smoking in Pregnancy Service Leaflet

Urgent Adult Mental Health support- May 2020

COVID-19: Updated Maternity Advice for South Warwickshire NHS Foundation Trust

Access to NHS Dentistry Patient leaflet

Eye Emergency helpline university hospitals Coventry and Warwickshire

Advice for parents during coronavirus

Charity support lines for patients living with cancer

Travel Advice - Coronavirus

Stay at home: guidance for households with possible coronavirus (COVID-19) infection

Coronavirus infection prevention and control

Covid Family Wellbeing Pack

DO

  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • avoid close contact with people who have symptoms of coronavirus
  • only travel on public transport if you need to
  • work from home, if you can
  • avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • avoid events with large groups of people
  • use phone, online services, or apps to contact your GP surgery or other NHS services 

Don’t

  • do not touch your eyes, nose or mouth if your hands are not clean
  • do not have visitors to your home, including friends and family



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