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Online Services

contact your doctors online and get a response by the end of the next working day

Urgent Patient Information: Coronavirus 

Please click here for more information regarding changes to the appointment system during Coronavirus outbreak and FAQ 

In order to minimise the spread of Coronavirus and patient safety the practice has decided to take the following steps:

Practice will offer all patients a telephone triage appointment only. Please DO NOT visit the practice to book an appointment or to order medication. Please call the surgery for queries or to book appointments. The front desk will be for appointment arrival ONLY.

Prescription collection hours from the dispensary will be 9 am – 12 pm and 3:30 pm – 6 pm. Telephone lines are open between 2 pm - 5 pm. The dispensary will require 3 working days to process a repeat prescription.

Please DO NOT visit practice if you have a cough, temperature, shortness of breath, loss or change to sense of smell or taste, traveled or recently became in contact with someone with travel history. Please call NHS 111 for further advice.

Please order scripts by telephone or on the surgery website. Please DO NOT come to the surgery to order the prescription.

Coronavirus Advice

If you have new symptoms of :

  • Cough
  • High temperature
  • Lack of taste and smell

DO NOT COME DOWN TO THE SURGERY! Use the 111 online coronavirus service to find out what to do next.

Visiting the surgery- Do I need to wear a face covering when visiting the surgery?

If you visit the surgery to attend an appointment or to collect a prescription, we ask that you wear a face-covering to help protect yourself, other patients, our clinicians and other staff members. The safety of all is of paramount importance to us.

  • You MUST wear a face covering that should cover your nose and mouth. See illustration below to make your own at home or visit
  • We ask that you do not wear gloves. 
  • When visiting for your appointment please if possible attend alone, carers or parents of course are able to attend. Our aim is to help minimise the number of people in our waiting area at one time. 
  • Hand sanitisers are available and should be used by all visiting patients.
  •  Our GP’s and nurses are here for you- We continue to ensure that people who need care or medical assistance receive it. Do not ignore other health issues or ongoing medical conditions.


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Have Your Say


With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Extended Access (South Warwickshire GP+ Extended Access Service)

Extended Access Appointment Line  01926 695949 Friday (18:00 - 20:00), Saturdays & Sundays (09:00 - 12:00). Please see the attached Leaflet: EAPL leaflet

Patients across South Warwickshire are to be offered evening and weekend appointments thanks to a new service, called GP+, being provided by the South Warwickshire GP Federation (SWGP).

From 3 September, patients in South Warwickshire will be able to book face-to-face or telephone appointments at two GP+ ‘hubs’ from 6-9pm on weekdays and 9am-1pm on weekends.

Routine and same day appointments will be offered with GPs, nurses and clinical pharmacists. In addition there will be same day appointments from 6-9pm on weekdays for children aged 0-16 who need treatment after school hours.

South Warwickshire GP+ will run initially from two centrally located and accessible hub locations, Trinity Court Surgery in Stratford-upon-Avon and Waterside Medical Centre in Leamington Spa. The hubs will be staffed by GPs and nurses from local GP practices, with some specialist roles recruited specifically for the new service.

GP+ clinicians will have access to patient records, so that the patient’s full medical history is known and records can be updated regardless of when or where patients are seen (subject to consent).

Appointments for the extended access service can be booked via the practice.

For more information, visit

Important Patient Contact Number/Self-Referrals

GDPR - Privacy Notice for Patients

NHS Prescription Charges

From 1st of April 2020 the NHS prescription charges will be £9.15 for each item dispensed.

The cost of prescription pre-payment certificates (PPC) will also be increased: 3-month PPC increases by 55p to £29.65 and 12-month PPC increases by £1.90 to £105.90.

Phlebotomy Appointments at Warwick and Strat Hospital

Because of the waiting time increased at the Warwick and Stratford Hospital for phlebotomy services they are introducing an appointment system from 30th of November 2017.
Patients will be able to book their appointments online - on a computer, laptop or mobile phone through

Warwickshire Domestic Abuse Support Services

The domestic abuse support service provides support, advice and information for anyone concerned about domestic abuse. To self refer and contact details please clinic on the following link

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription or booking appointment online. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

CQC Rating

To read full report please click here (CQC Report)

A desk-based review carried out on 31 May 2017 to confirm that the provider had carried out their plan to meet the legal requirementsthat we identified in our previous inspection on 23 June 2016. Please click here to read the new CQC report.

Practice Newsletter

To access practice newsletter please click here


please click here

Named Accountable GP

Under the terms of the latest government GP contract all patients will be allocated a named accountable GP. This is solely an administrative task and does not prevent patients from booking appointments with any other doctors or nurses at the practice. you are free to see any GP.

Patients will be informed of their accountable GP at their next interaction with the practice. If a patient has a particular preference to a certain GP our best efforts will be made to accommodate their preference.

 Please Note: There is no need to telephone the practice for this information.

The role of the accountable GP will not: Take on vicarious responsibility for the work of the other doctors or health professionals; take on 24-hour responsibility for the patient, or have to change their working hours: imply personal availability for GPs throughout the working week; be the only GP or clinician who will provide care to that patient.


Access & Parking

Harbury Surgery has a ramp at the main entrance and toilet facilities suitable for the disabled. The Bishops Itchington Surgery also has a ramp however disabled access is more limited.

Parking facilities at the surgery are limited. Doctors on call often need to move their cars in and out quickly. Please help by parking within the designated bays only.

(Site updated 20/07/2020)

Contact Details

Harbury Surgery

Contact Telephone

01926 612232

Bishops Itchington

Contact Telephone

01926 612977
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